ORDERS

Returns

Due to the fresh nature of our products, returns of perishable goods cannot be accepted. Should there be an incorrect or faulty item in your delivery we must be informed within 2hrs of the product being received in order to offer replacements or refunds. Images of defective or incorrect items will be required.

Cancellations

For grazing boxes, if you have to cancel your order you are still liable for the cost, we will try to facilitate you to change to a different date if available.

For grazing tables the booking deposit is non refundable. At least one weeks notice is required to cancel a grazing table. We will try to facilitate a different date if available.

Grazing table balances must be paid before delivery. 

Date Holding 

Due to the high number of enquiries for bespoke grazing displays, we are unable to hold dates. 

Booking Deposits

For grazing tables a non refundable booking deposit is required to secure your date. Your booking is not guaranteed unless you have paid the deposit.

Grazing Tables

Please allow 1hr set up time for your grazing table before your guests are due. We work best when given the time to create our masterpieces so please give us space to do so. We cannot cater for specific food allergies in grazing tables due to the nature of the display.

Payment Terms

Our payment terms are strictly payment upon receipt. We do not provide credit.

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FOOD/PRODUCTS

Seasonal Produce & Supplier Availability

As we use seasonal produce we cannot always guarantee that we will be able to source everything listed in each box. We will endeavour to locate suitable substitutes where necessary. 

Food Handling

When products are received please keep chilled and consume that same day. It is the responsibility of the customer to dispose of the food if kept unrefrigerated beyond 4 hours, to comply with Irish food standards. By agreeing to our terms and conditions the client is agreeing to dispose of any food after this set time.  

Dietary Requirements & Allergies

Please notify of any allergy and dietary requests at checkout, however we cannot accommodate special allergy requests due to high risk of contamination. If you or your guests/clients have a severe allergy please beware that we cannot guarantee if a product is completely free of traces of the main 16 allergens listed below:

Celery
Cereals containing gluten (including
Wheat, rye, barley and oats)
Crustaceans
Eggs
Fish
Lupin
Milk
Molluscs
Mustard
Tree nuts (including almonds,
Hazelnuts, walnuts, brazil nuts,Cashews,
Pecans, pistachios and macadamia nuts)
Peanuts
Sesame seeds
Soybeans
Sulphur dioxide and sulphites

DELIVERY 

You will be notified of your delivery time, please be available during that time to receive the delivery. If no one is at home the delivery will be left in a safe place. The same applies to gift deliveries, it is your responsibility to notify the person that they will be receiving a gift.

Unless our customers ask us not to use images taken at their event, we reserve the right to use them on our social media platforms.